Vice President, Control Manager - AI/ML Analytics

The Control Manager Vice President provides leadership to create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.

As a Vice President, Control Manager for AI/ML Analytics within the Chief Data & Analytics Office (CDAO), you will spearhead governance support for artificial intelligence initiatives and lead the Compliance & Operational Risk Evaluation (CORE) Program Governance.

Your dynamic role will involve overseeing AI/ML Analytics processes and controls, driving the effective implementation of key controls in Policies and Standards, crafting comprehensive control management framework documents, and championing the Data & Analytics Control Manager community of practice.

Collaborating closely with the Control Management team and CDAO business/control partners, you will be instrumental in shaping and managing the overall operational risk landscape for CDAO.

Job responsibilities


* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.


* Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.


* Verify key controls outlined in AI/ML Analytics related Standards and Policies are accurately reflected for CDAO and, where appropriate, across Lines of Business (LOB) and Corporate Functions (CF), leveraging in-depth knowledge of the CORE platform.


* Foster a community of practice for AI/ML Analytics-related Control Managers across LOBs and CFs, focusing on updates to standards, practices, common controls, and calibration.


* Support the mapping and gap assessment of current state controls against industry frameworks such as the National Institute of Standards and Technology (NIST) and regulatory requirements such as the Cybersecurity and Infrastructure Security Agency (CISA) framework, facilitating gap remediation as needed.


* Identify, analyze, and challenge meaningful metrics (.i.e.

KPIs/KRIs) to inform on the health of the operational risk and control environment for reports shared with senior management, control committees and forums, and external regulators.


* Assist in issue management workflow end-to-end, including root cause analysis, action plan development and issue validation; provide ongoing assessment and tracking of CDAO owned issues and action plans.


* Design, enhance, produce, and maintain reporting processes for reoccurring deliverables on a regular basis.


* Maintain subject matter expertise and primary point of contact for the CDAO stakeholders we support.

Required qualifications, capabilities, and skills


* Bachelor's degree or equivalent experience required.


* 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance.


* Proficient kno...