Business Analyst II | Client Services Representative

We are looking for a candidate with experience in EDI claims compliance reporting who can work closely with our product management and development teams to continuously improve the systems that serve our Injury Reporter customer base.

You will be involved in analysis of the business requirements and translating them into meaningful specifications.

You will also be tasked with extensive research and analysis of customer data and regulatory requirements for problem resolution.

The ideal candidate would be able to think logically and process information with a high level of detail, accuracy and efficiency while communicating the information proficiently across different organizational levels.

Although the position requires in-depth knowledge of EDI processes and requirements around Worker's Compensation claims reporting - a thorough on the job training will be provided to fulfill this need.

Some level of technical knowledge/experience would be beneficial.



* You will work closely with product management team to elicit business requirements.


* You will translate and simplify business requirements into specifications.


* You will act as a liason between product management team and the software development team.


* You will perform quality control of the products to ensure business requirements are satisfied.


* You will communicate testing progress and results, and other relevant information to project stakeholders and management.


* You will perform data analysis and research.


* You must possess ability to think logically and process information with a high level of detail, accuracy, and efficiency.


* You will attend customer conferences to assist product management team in technical capacity as needed.


* You will acquire and/or demonstrate domain knowledge in the Worker's Compensation insurance industry.


* Research, diagnostics and issue resolution will play a large role in your day to day.



* Bachelor's degree in Mathematics, Computer Science, Business Administration or equivalent.


* 1-2 years of experience in Software Quality Assurance and/or Development preferred.


* Excellent troubleshooting ability required


* Excellent oral/written communication and interpersonal skills required


* Proficiency in Microsoft Office, Microsoft Project or equivalent required


* Hands-on experience writing SQL queries is a plus.


* Experience/knowledge of exploratory data analysis techniques.


* Strong data analysis, data verification, and problem-solving skills


* Able to "time-box" and balance multiple responsibilities concurrently with efficiency.


* Strong written and verbal communication skills including technical writing skills.

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale.

We empower communities and businesses to make bette...