Outlets Supervisor

About Us

The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile.

By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates.

We offer highly competitive compensation, benefits, paid time off programs and Daily pay.

Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more.

The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun.

Apply today to learn more about becoming part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service, and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures, and federal, state, and local regulations while meeting/exceeding financial goals.

Captain's Daughter is a restaurant and bar that blends nautical charm with modern sophistication.

Inspired by Annapolis's rich maritime heritage, we offer fresh, locally-sourced seafood, coastal small plates, and craft cocktails in a beautifully designed space filled with maritime touches.

If you're passionate about great food, great drinks, and genuine hospitality, we'd love to have you aboard!

Essential Duties and Responsibilities:


* Monitor servers and busperson adherence to all service standards.


* Supervise service of guests, being watchful of signals from guests in need of service.


* Assist manager to establish and monitor sidework duty completion.


* Maintain bank to HEI Hotels and Resorts standards.


* Read daily communication sheets from previous shift and prepare one for the following shift.

Check floor plan for appropriate coverage.


* Check restaurant for cleanliness and set up.

Check service stands and aisle areas.

Check tables for cleanliness and proper set up.


* Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.


* Communicate daily with restaurant manager with regard to special events, house counts, etc.


* Assist restaurant manager in conducting menu classes and taste panels.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with a...