Social Services Assistant - Multiple Locations

The Riverside County Department of Public Social Services (DPSS) seeks to establish a pool of candidates to fill future vacant Social Services Assistant positions throughout Riverside County (Western, Southern, Mid-County, and Desert Regions) for the Adult Services Division (ASD), IHSS Public Authority (PA), and Children Services Division (CSD).

The selected candidate will be responsible for a variety of tasks depending on the position, including conducting recruitment orientations for new IHSS providers, performing phone outreach to registrants, coordinating care and services for clients, including transporting clients to appointments, monitoring children during visitations, and assisting with caregiver enrollment.

Additional responsibilities will include attending job fairs, supporting candidates in completing applications, coordinating meetings and appointments, and handling fieldwork.

Competitive candidates will have experience serving clients in a social services capacity, be capable of managing a high volume caseload, and possess knowledge to determine potential or imminent risk to the safety of children or older adults.

The Social Services Assistant is distinguished from the Social Services Practitioner series in that the latter represents the professional level within the social worker series, where incumbents perform case management services that require more advanced assessment skills and a broader knowledge of social work concepts.
Meet the Team!

The County of Riverside Department of Public Social Services has served Riverside County for a century and now help more than 1 million people each year access vital services in the tenth most populous county in the nation.

With over 4,000 employees, we support working class individuals and families who are struggling with low income.

We offer access to health care coverage, temporary financial assistance, employment programs and training, and services that protect children and adults from abuse and neglect.

We do all of this through our five divisions: Administration, Adult Services, Children's Services, Self Sufficiency, and Fiscal and Forecasting.• Make home visits to assess client family environment, including, but not limited to, determining potential or imminent risk to the health and safety of clients and/or youth residing in the household on previously assessed cases by social workers; provide assistance, answer questions, gather data from interviews with clients, physicians, public or private agencies, and/or other appropriate sources.

• Review case records to formulate basic service plans or participates with professional staff in the formulation of service plans; assist in the delivery of social service plans (e.g., resource referrals and training in work skills and parenting), and other case management related duties.

• Assist or complete on behalf of clients application forms for County program participation and/or in obtaining needed services (e.g., medical care, C...