Room Service Server

About Us

The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile.

By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates.

We offer highly competitive compensation, benefits, paid time off programs and Daily pay.

Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more.

The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun.

Apply today to learn more about becoming part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Essential Duties and Responsibilities


* Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.


* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.


* Set up and deliver all VIP amenities.


* Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.


* Complete all shift side work as outlined in the hotel's operating policies and procedures.


* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.

Report all communication to immediate shift supervisor.


* Perform all cash handling responsibilities in accordance with company policies and procedures.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to communicate well with guests.


* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.


* Ability to transport large trays weighing up to 30lbs.

with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation
Salary Range: $8.08 - $8.08 Hourly

Tipped/Servi...