Quality Control Analyst - Veterans Evaluation Services

Description & Requirements

Maximus is currently hiring for Quality Control Analysts to join our Veterans Evaluation Services (VES) team.

This is a remote opportunity.

The Quality Control Analyst is responsible for reviewing Medical Disability Examination ("MDE") reports and Disability Benefits Questionnaires ("DBQs") generated by medical providers for veterans evaluated on behalf of the Department of Veterans Affairs (the "VA").

A Quality Control Analyst works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA.

Due to contract requirements, only US Citizens or a Green Card holder can be considered for this opportunity.

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.

That wage rate will vary depending on locality.

An applicant's salary history will not be used in determining compensation.

Essential Duties and Responsibilities:
- Review MDE (Medical Disability Examination) requests for consistency with the DBQ.
- Review MDE reports and DBQs (Disability Benefits Questionnaires) for completeness and typographical and grammatical correctness.
- Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA.
- Verify that any special requests or necessary second reviews have been completed, consistent with the VA's preferences.
- Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report.
- Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken.
- Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider's training or expertise, or has presented a problem/issue with the assigned medical provider.
- Consistently achieve weekly/monthly qualitative and quantitative goals set by management and VA.

- Must be willing and able to work the training schedule of 8:00 AM - 5:00 PM CT, Monday-Friday for 3-4 months with no absences required (this includes pre-planned vacations/trips/appointments etc.)

- This class is scheduled to begin on Monday, August 4, 2025, no alternate start dates are available.

- Must be willing and able to work overtime as needed

- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.

will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.

New hires will not be exempt from using company provided equipment.

- Must currently and permanently reside in the Continental US

- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.

Travel is not permitted, and you are required to remain at your desi...