Medical Office Coordinator - Wound Care - Jovive Wound Care - Walnut Creek

Walnut Creek, CA - Seeking Medical Office Coordinator

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives.

We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose.

We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities.

We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.

With Vituity, if you ever need to move, you can take your job with you.

The Opportunity


* Answers phones and takes accurate messages; handles basic inquiries on behalf of Medical Director.


* Prepares data reports as needed for Medical Director and third-party billing service.


* Attends and actively participates in all training, in-services, and staff meetings.


* Performs general office duties, including monitoring inventory of and ordering office supplies as needed to replenish inventory.


* Conducts patient call-backs as requested by physician/advanced provider to accurately communicate lab results.


* Inspects charts from providers and staff to ensure proper documentation including ancillaries, tests, and x-rays.


* Applies knowledge of ICD-10 (International Classification of Diseases, 10th revision) and CPT (Current Procedural Terminology) coding of procedures and enters documentation into medical record as directed by the licensed care provider.


* Assists with referrals (e.g., obtains insurance pre-authorization).


* Schedules patients per protocol in Athena.


* Notifies Medical Director of issues and concerns in a timely manner.


* Facilitates and participates in monthly billing call with third-party billing service.


* Responds to patient inquiries, including those related to billing.


* Collects, sorts, scans, packages, and submits required documentation from each patient encounter to designated third-party billing service for proper coding and billing of the encounter.


* Responds to all inquiries from third-party billing service; works with appropriate provider to complete documentation addendum requests.


* Helps ensure administrative and operational effectiveness of the clinic: understands the insurance referral process, accurately addresses insurance questions, understands the operations of the clinic as they relate to site and Vituity policies, d...