Program Manager - North America Document Ingestion

JOB DESCRIPTION

We are looking for a highly skilled Program Manager to leverage their specialized knowledge in data ingestion systems, cloud platforms, and insurance data analytics.

In this role, you will drive key data initiatives and enhance our data ingestion processes by applying a deep understanding of Chubb's tools and methodologies.

As a subject matter expert in data analysis, you will lead strong working partnerships with business and technology stakeholders, plan and execute data analysis initiatives to solve complex business problems for Chubb's North America underwriting businesses and help build a robust data analysis function within the Document Ingestion program.

We'll also look to you to leverage your specialized knowledge of Chubb's products and processes, as well as your technical experience in database management, insurance data analysis, application integration, and solution delivery.

Your analysis will guide initiatives from inception to deployment.

Through it all, we'll also look to you to share your ideas and manage data related projects that influence how we incorporate, validate, and distribute data enterprise-wide.

Your role will encompass


* Specialized Knowledge and Strategy:
+ Utilize specialized knowledge of cloud-based data ingestion systems (e.g., Azure Data Factory, Databricks, SQL Data Warehouse, Kafka) to design and implement scalable data pipelines tailored to the needs of the insurance industry
+ Apply deep expertise in insurance data domain, including retail and wholesale sales channels as well as account setup and technical rating, to ensure that data processes comply with demands of the product and underwriting business
+ Collaborate with global business and technology leaders to develop and execute cloud data ingestion strategies (batch, micro-batch, and real-time) that support critical business functions and drive operational efficiency
+ Leverage proprietary tools and methodologies to solve complex data challenges, enhancing the overall effectiveness of the company's data ingestion processes


* Data Management & Quality:
+ Build robust data analysis workflows ensuring data accuracy, integrity, and compliance with regulatory frameworks
+ Drive the integration and optimization of insurance-specific data sources into generic and reusable document ingestion platform capabilities, ensuring that these platforms are optimized for performance and scalability
+ Understand source system data models and development on raw data ingestion pipelines.
+ Define requirements, identify source data, assist with high level data designs, create data model artifacts, analyze, and troubleshoot data issues
+ Reconcile multiple data sources and identify the root cause of discrepancies in expected output; distinguish between multiple root causes and/or multiple trends in each data set and articulate results to various stakeholder...