Associate, Program Manager, Learning and Talent Development

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions.

With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.

We create more efficient ways for shippers and carriers to transport goods across North America.

As an Associate Program Manager, Learning and Talent Development, in Last Mile at RXO, you’ll wor k with department and operations leaders to facilitate training and onboarding processes that will ultimately drive the development of a knowledgeable, well-equipped Last Mile organization.

Become a part of our growing, dynamic team and we'll help you build an exciting career.

What your day-to-day will look like:


* Analyze training needs at all levels of the Last Mile organization through interviews, shadowing and surveys


* Facilitate training curriculum to meet Last Mile objectives in an ever-changing operations environment


* Work with departments to coordinate the execution of training agendas and content


* Coordinate and monitor all tactical activities related to programs and team projects


* Manage learner surveys for continued training improvements


* Manage new hire follow-ups (45-day communication) to ensure proper onboarding


* Communicate across the organization to ensure that training messaging is correct, while establishing a rapport with various organizational stakeholders and subject matter experts


* Provide recommendations to update training content, including delivery methods and timing and formats


* Oversee various team projects; prioritize workload based on relevance to L&D team strategy, visibility and organizational need


* Report team metrics and data, including maintaining key performance indicators, course attendance and quarterly updates

What you’ll need to excel:

At a minimum, you’ll need:


* Bachelor's degree in Business, HR, Organizational Psychology, Education or related field, or equivalent related work or military experience

It’d be great if you also have:


* 1 year of experience in operations or training experience in a distribution center or warehouse environment


* Experience in the transportation/freight operations or logistics industry



* 1 year of experience working with a Learning Management System (LMS)


* 2 years of experience training in a corporate environment or educational institution


* 1 year of experience with ADDIE or another instructional design model


* Solid experience and proficiency with Microsoft Excel, PowerPoint and Word


* Experience using Zoom and / or Teams to facilitate or lead meetings


* Strong attention to detail and organizational skills


* Project management experience


* Ability to stay informed of trends, techniques, technologies and processes in the training space


* Outstanding business acumen

In this role, you’ll be supported by a ...