Transactions Specialist III - National Collections

Join National Collections, where you will have the opportunity to make a significant impact on our business results.

As a Transactions Specialist III in the National Collections department, you will be primarily responsible for processing oil and gas drafts, reading checks, and entering data for internal and domestic collections.

This position requires attention to detail and an understanding of policies and procedures, including UCC 522 code, for foreign checks from different countries.

Job responsibilities


* Enter data accurately and efficiently, focusing on reading and processing checks and auto/ oil and gas drafts.


* Review checks through an application, working off electronic images to ensure quality and accuracy.


* Meet scorecard goals by updating processes and moving to action plans to ensure skill development, with a timeline of 3-6 months to meet minimum goals and 8-12 months for further improvement.


* Communicate effectively with team members using Microsoft Teams and other communication tools.


* Review customer signatures and ensure adherence to service standards and key performance measures.


* Support daily operations including other areas in Balance and Distribution to achieve service standards and key performance measures.


* Apply strong problem-solving and analytical skills, multitasking effectively in a fast-paced environment under pressure to meet service level agreements.


* Exercise independent judgment and employ creative problem-solving techniques in a highly complex environment.


* Complete additional tasks as assigned

Required qualifications, capabilities, and skills


* Demonstrate proficiency in 10-key skills.


* Utilize Microsoft Office applications and multitask effectively in browsers.


* Excellent written and verbal c ommu nicate skills.


* Be able to multitask efficiently.


* Be proficient with computer skills.


* Exercise independent judgment and employ creative problem-solving techniques in a highly complex environment.


* Pay attention to detail and understand policies and procedures for foreign checks, including UCC 522 code.

Work Schedule: Monday to Friday, 7:00 AM - 4:00 PM

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We al...