Laundry Supervisor

About Us

An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture.

As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates.

Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Supports the Housekeeping Department by providing adequate and clean supplies of rooms linen/terry, Food and Beverage linen, and associate uniforms through the optimal training, staffing, and supervision of labor, efficient supervision of operating supplies and chemicals, and proper maintenance of all laundry equipment.

Essential Duties and Responsibilities


* Ensure hotel and corporate administrative requirements and deadlines are met through proper completion of production reports, budgeting, inventorying of uniforms and hotel linen as well as recordkeeping of guest laundry and dry cleaning.


* Monitor the workflow of laundry to ensure that the hotel guests' and associates' needs are met.


* Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.


* Operate or have a good understanding of equipment necessary to sort, weigh, wash, dry, iron, fold and package guest laundry and dry cleaning, associate clothing and uniforms, and hotel linen.


* Schedule labor to flex with forecasted hotel occupancy, Food and Beverage activity, and group events.


* Conduct periodic inventory of supplies and linen as required.


* Ensure equipment is in working order and is operated and maintained according to the manufacturer's specifications and HEI's preventative maintenance schedule.


* Operate department pursuant to OSHA requirements and guidelines.


* Communicate both verbally and in writing to provide clear direction to staff.


* Ensure compliance of laundry standard operating procedures and policies.


* May be required to work any of the positions in the laundry department.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Previous supervisor experience requ...