EAE Solution Specialist, EcoStruxure Automation Expert

Position Summary

We are looking for a highly skilled and strategic technical solutions specialist to join our Centre of Excellence (COE) and play a key role in driving enablement, and adoption of EcoStruxure Automation Expert (EAE).

This position will work closely with our sales teams to provide deep technical expertise to our customers and partners as well as advanced troubleshooting to support the successful implementation of EAE into customer solutions.

This role requires deep technical expertise, and a strong ability to communicate complex concepts to both technical and business stakeholders.

This role is responsible to support country sales teams win more business on EAE and support customers through their entire project development cycle using EAE:

Provide technical pre-sales expertise and support to the sales team on automation & control system architectures in order to help accelerate sales growth and increase opportunities conversation rate using EAE.

Act as the technical subject matter expert at the customer to define and implement the best automation & control systems architecture using EAE.

Work with the customer to identify technical requirements/ constraints to adopt EAE and offer the customer solutions that will support the adoption of EAE on their projects/machines.

Explain & demonstrate the technical advantages and disadvantages of the proposed architecture using EAE.

Create solutions architecture and demos and support the sales team to convince the customer to use EAE by highlighting the value and benefit to convention automation systems.

Key Responsibilities

Sales Enablement & solutions support


* Be the first line support to our sales team to win customers and projects using EAE.



* Provide solution architecture support to OEM, system integrators, and end users using EAE.



* Support customers on complex automation challenges that involve EAE.



* Troubleshoot and assist customers as they develop their own solutions on EAE.



* Conduct design audits and architecture assessments for mission-critical automation projects.



* Support the sales team with demos and presentations at the customer.



* Customer Engagement & Strategic Solutioning



* Work closely with key industrial customers and partners to understand their automation challenges and tailor EAE solutions accordingly.



* Conduct technical discovery sessions, solution workshops, and customer roadmap discussions to drive adoption.



* Lead proof-of-concept (PoC) projects, pilot deployments, and industrial testbeds, ensuring successful implementation of EAE.



* Engage with executive stakeholders to define automation strategies, digital transformation roadmaps, and enterprise-wide implementation plans.



* Support business development teams by providing technical insights, solution demonstrations, and competitive differentiators.



* Technical Ownership & Best Practices Development



* Design a...