Business Services Specialist I

About Vitu

At Vitu, our engaged workforce is the key to our success.

We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered.

Vitu provides innovative, cutting-edge services to the motor vehicle industry.

Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform.

With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.

Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Primary schedule will be swing shift 2:30PM-11:00PM ET, Monday - Friday.

The Business Services Specialist I is a position within the Release Services Group.

This team member will be responsible for the: execution of titles & lien satisfactions, notarization if applicable, and adherence to state/county requirements.

This position is a fast-paced role with a demand on achieving contracted service levels and expected to maintain a high level of quality.
Key Responsibilities:
● Manage a high volume of tasks in a timely, accurate and efficient manner.
● Work collaboratively with peers to manage resources and enhance work processes to meet overall service levels for internal and external clients.
● Ensure compliance with corporate policies and procedures not to exclude safety and ergonomic training within the internal department.
● Adhere to established procedures and compliance requirements when: signing off/executing, shipping documents, and similar activities.
● Use company proprietary software for research and data entry.
● Research, analyze and resolve problems in a timely manner.
● Perform other duties, as necessary.
● As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule.
Education and Experience:
Minimum
● High School Diploma, General Educational Development (GED) or comparable completed
educational certification.
● Proficient in using Microsoft Office or Google Suite, products.
● Strong verbal and written communication skills.
● Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.
● Proven ability to organize and prioritize daily work.

Preferred but Not Required
● College degree or certification.
● Familiarity with automotive, titling or finance industry.

Workplace Environment:
● Fast paced, high volume, production.
● Perform routine and repetitive production work.
● Sit or stand, for lengthy periods of time.
● Prolonged exposure to computer screens.
● Primary schedule will be swing shift 2:30PM-11:00PM ET, Monday - Friday.

There...