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Technical Sales Support, Admin Associate

Responsibilities

There is an exciting opportunity for an Administrative Associate to support the new-equipment sales organization, which encompasses the Technical Sales & Account Management processes for Altec.

The primary administrative support function revolves around the documentation involved in the sale of partial or complete vehicles.

THE SUCCESSFUL CANDIDATE MUST


* Have excellent verbal, organization, and written communications skills.


* Be able to perform detail-oriented work with accuracy and timeliness.


* Must be able to independently manage time and multi-task with minimal supervision.


* Must be able to analyze problems & develop solutions.


* Have a strong commitment to providing excellent customer service.

REQUIRED QUALIFICATIONS


* Four-year degree is desired, but not required.


* Previous experience / knowledge of administrative duties are a must.


* Strong computer skills.

Demonstrated proficiency using Microsoft Office: Word, Excel, and Power Point.


* Experience with Oracle Applications and/or accounting is a plus.

MAJOR RESPONSIBILITIES


* Coordinate shipping of completed new vehicles or demonstrators.


* Develop knowledge of Altec affiliated companies to effectively direct inquiries or facilitate intercompany transactions.


* Answer incoming calls from customers, both internal and external.


* Prepare related reports or validate data to ensure that information is timely and accurate.


* Coordinate meetings and visits by internal associates or customers.


* Assist with maintenance of customer accounts as it relates to setup, tax documentation, credit terms, etc.


* Administer or support Altec dealer licenses.

This could include monitoring sales licenses, dealer plates, and submitting paperwork related to license renewals.


* Support the finance and operations teams by preparing, reviewing, and processing equipment-related invoices.


* Ensure accuracy in billing details, maintain organized records, and coordinate with vendors and internal departments to resolve discrepancies.


* Other duties as assigned.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:


* Medical, Dental, Vision and Prescription Drug Program


* Retirement 401(k) Traditional or Roth Program Options with Company Match


* Vacation and Holidays


* Parental Leave


* Short Term and Long Term Disability Leave


* Flexible Spending Accounts


* Tuition Assistance Program


* Employee Assistance and Mental Health/Substance Abuse Program


* Life Insurance, Accidental Death and Dismemberment Insurance


* Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance


* Additional Wellness Programs and Rewards Available

EEO Statement

Altec Industries, Inc.

and its affiliates are equal opportunity employers and maintain aff...




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