Inside Sales Representative

Position Summary:

We are seeking a motivated and customer focused Inside Sales Representative to join our team in the compressor sales and service industry.

This role is responsible for handling inbound inquiries, preparing accurate quotes, processing orders in SAP, and supporting the outside sales team.

The ideal candidate has experience in industrial sales, is technically inclined, and understands the sales cycle of mechanical equipment.

Key Responsibilities:


* Respond to inbound calls and emails related to compressor equipment, parts, and service.


* Create and manage customer quotes, sales orders, and delivery schedules using SAP.


* Work closely with the outside sales team to support lead development, pricing, and customer follow-ups.


* Assist customers by providing product recommendations and technical support for air compressor systems.


* Maintain accurate customer records, sales activities, and order status updates in SAP and CRM.


* Coordinate with service, inventory, and logistics teams to ensure timely delivery and job completion.


* Monitor open quotes and proactively follow up with customers to close sales.


* Handle warranty inquiries, returns, and issue resolutions in a professional and timely manner.


* Stay updated on current product offerings, pricing changes, and vendor promotions.

Qualifications:


* High school diploma or equivalent required; associate or bachelor's degree preferred.


* Minimum 2 years of inside sales experience, preferably in industrial or mechanical equipment.


* Hands-on experience using SAP for order entry, quoting, and customer data management is required.


* Working knowledge of air compressors or other rotating equipment is a strong advantage.


* Proficient in Microsoft Office (Excel, Word, Outlook).


* Strong communication, problem-solving, and customer service skills.


* Highly organized, with the ability to multitask in a fast-paced environment.

Preferred Skills:


* Experience with all industrial compressor brands.


* Familiarity with reading technical specifications and part breakdowns.


* Experience using SAP Sales & Distribution (SD) module.


* Knowledge of CRM platforms (e.g., Salesforce, HubSpot).

What We Offer:


* Competitive salary with performance-based bonus potential.


* Comprehensive benefits package (medical, dental, vision).


* 401(k) plan with company match.


* Paid vacation, holidays, and sick time.


* Ongoing training and opportunities for advancement in a stable industry.

#ACAS #LI-DC #flowcontrolgroup #manycompaniesoneteam #FCG-L

Advanced Compress Air operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America.

As a critical ...