Claims Adjuster II

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The Human Resources Department has an opportunity for a Claims Adjuster II to join the Liability Insurance team with our Risk Management Division located in Riverside.

The Liability Claims Adjuster II will manage a caseload of liability claims that are filed against the County of Riverside.

The body of work includes intake, investigation/preparation, and overall resolution of liability claims.

Additionally, the Claims Adjuster II will make small claims appearances on behalf of the County.

This is the journey level class in the series and, under general supervision, incumbents are responsible for performing independent liability claims or medical malpractice casework of above average difficulty with responsibility for investigative and decision-making functions for claims including case evaluation and negotiating their cases to a satisfactory conclusion.

The incumbent will also be tasked with reporting which requires navigating various systems and research of legal documents.

The most competitive candidates will have extensive journey level experience in the field of commercial liability claims, litigation, and subrogation experience as well as experience in managing a liability claim caseload from the initiation to resolution.

Candidates who possess a bachelor's degree and those with experience working directly for major insurance carriers, third party administrators and/or in general liability experience are highly desired and encouraged to apply!

Meet the Team!
The Human Resources Department seeks and develops talented professionals that fit a highly engaged and collaborative culture.• Receives, reviews, accepts or denies public liability claims including malpractice, property and personal claims; evaluates medical reports and reports of experts to determine extent of liability and damages; evaluates merit of claims and recommends settlement or denial of claims; estimates anticipated settlement value makes adjustments and settles claims within assigned monetary authority.

• Gathers and reviews data, reports and other claim documentation; requests clarifying or additional information; reviews status and performs necessary follow up.

• Conducts investigations to determine circumstances involved in claims against the County; including interviewing witnesses and inspecting the scene of accidents, injuries or property damage; prepares investigative report of findings.

• Conducts interviews with parties responsible for damage to County property and injuries to County employees to ensure collection of payments; contacts public and private organizations/agencies to obtain collections information; recommends actions necessary to enforce collections including court actions or liens.

• Represents the County in small claims actions.

• Prepare reports of costs and status on active and closed claims.

• May authorize subrogation, court act...