Casualty Adj-Trainee

Under direct supervision, evaluates and settles casualty claims by investigating losses, negotiating settlements and reporting obtained information in a timely and efficient manner, while maintaining adequate production levels.


* College degree or equivalent combination of education and experience.


* Previous experience as a Claims Adjuster or must complete Crawford specified adjuster training if no experience.


* Strong verbal and written communication skills.


* Good attention to detail.


* Strong analytical and mathematical ability.


* Ability to multi-task.


* Good diplomacy skills and able to reason in difficult situations.


* Solid problem solving skills.


* Excellent interpersonal skills.


* Depending on case load you may be required to work beyond normal business hours when necessary.

Work week is variable and may include on-call scheduling.


* Must complete continuing education requirements as outlined by Crawford Educational Services



* Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.


* Conduct on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.


* Sets loss reserves.


* Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.


* Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.


* Controlling claim costs.


* Recommends litigation when appropriate.


* Maintains expected case load.


* Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.


* Maintains professional and technical knowledge through continuing education.


* Upholds the Crawford Code of Business Conduct at all times.


* Participates in special projects or performs duties in other areas as requested.