Director, Enterprise PMO

Description & Requirements

Maximus is seeking a Director, Enterprise Program Management Office (EPMO) to support complex projects, business operations and client initiatives.

The ideal candidate will possess strong leadership and project management skills, experience with complex technical projects, and the ability to collaborate across teams for timely, high-quality delivery.

If you thrive in a fast-paced environment and excel at managing cross-functional projects, we encourage you to apply.

The position effectively interfaces with IT leadership and other line-of-business stakeholders regularly to maintain good client relations and resolve communication or delivery issues.

In this role, you will work across technology, Operations, and IT groups for transparent delivery.

This is a remote position.

Essential Duties and Responsibilities:
- Review RFP or project request information to determine the scope of the project, and which resource teams will be needed to support the project.

LOE estimations will need to be provided to determine budget and scheduling priority of projects.
- Assignment of projects to Project Managers based on skills, capacity and schedule requirements.
- Serve as the central point of contact and primary interface for all project escalations from project managers and business stakeholders.
- Establish client and business relationships and manage expectations of project sponsors.
- Perform all project management functions including work breakdown, scheduling, tracking of against the defined milestones and budget.
- Collaborate with other IT PMs on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.
- Review trends and identify opportunities for process improvement or cross-training of project managers.
- Ensure the project management process meets MAXIMUS standards and procedures.
- Perform other duties as assigned by leadership .

Job-Specific Essential Duties and Responsibilities:

- Enterprise Project & Program Leadership: Spearhead the end-to-end delivery of strategic enterprise technology initiatives, ensuring they are completed on time, within budget, and to the highest quality and security standards.

- Strategic Alignment & Governance: Ensure all project activities align with the company's enterprise IT strategy, architectural roadmaps, and governance frameworks.

- Stakeholder Management: Act as the primary Enterprise Technology liaison for all project stakeholders, including business unit leaders, enterprise architects, IT operations, security teams, and key external vendor partners (e.g., Salesforce).

- Complex Integration Management: Oversee the intricate integration landscape, managing dependencies and collaborations with the vendor and internal systems, utilizing technologies such as Salesforce Experience Cloud, Field Services Management, Axway, EDI and Genesys.

- Agile & SAFe Practice Leadership: Champion, implement, and matur...