Staff Analyst, Health

Salary Range: $6,806.73-$9,820.80 monthly

SUMMARY

Through research and analysis this position will make recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact within the Department of Health Services and communities served for language access services.

To further promote organizational infrastructure development, recommendations will include clearly defined roles and responsibilities; have a clear, unified vision for the future of the work, emphasizing actionable solutions that create a positive patient and provider experience ensuring language access for all patient communities.

In addition, specific recommendation on how to leverage all available partnerships and resources for maximum support and include strategies to build internal capacity for the DHS workforce to support and sustain providing high quality language services including language access service trainings.

Development of policies, procedures, and organization capacity building effort will focus expanding accessibility for limited English proficient populations including patients who are deaf and hard of hearing.

 The framework will outline  optimal and highly effective language access services for DHS and include key performance indicators (KPIs), stakeholder communication and engagement efforts,  as well as efforts focused on developing and strengthening organizational  capacity to expand and sustain services.

 

ESSENTIAL FUNCTIONS


* Analyzes department services and makes recommendations for language access services, develops policies and procedures to ensure compliance with various rules and regulations.

Informs programmatic benchmarks, and collects and analyzes outcomes data.


* Ensures that recommended changes in department programs and resolutions to operational problems increase the efficiency and effectiveness of deliverable services.


* Plans, develops, and implements the delivery of language access program efforts; project work plans; staffing plans/organizational charts; regional coordinating; resource and planning needs; program budgets; service metrics; stakeholder engagement and communication plans; and coordination of services.


* Provides regular programmatic updates to oversight committee, member departments, contracted agencies, stakeholder groups, and funding partners.


* Manages the day to day operations of the projects, budget, and prepares project reports, communication tools including: expenditure reports, service utilization, performance data, and program outcomes.


* Analyzes project operations and outcomes and makes recommendations to improve effectiveness and efficiency including complex and difficult problem areas.


* Coordinates and collaborates with all project partners (e.g., participating departments, contracted agencies, stakeholder groups) to ensure all elements of the project operate in the most efficient ...