Ecommerce Shift Supervisor

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*Application Deadline June 11th, 2025

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This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Pay starts at $18.55 per hour- Full Time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer

 

Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position).

In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes.

 

JOB SUMMARY:

The Shift Supervisor, E-Commerce role will support Goodwill’s mission by generating revenue to help people overcome barriers to economic and personal independence through education, training, and job placement programs.

The Shift Supervisor will be responsible for acting as the team lead, trainer, and driving day-to-day workflow in E-Commerce or E-Book departments.

This role will work alongside employees’ and contribute to the day-to-day operations.

 

ESSENTIAL FUNCTIONS:


* Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties.


* Generally responsible for monitoring the workflow and addressing immediate issues of safety, and product flow either personally or through delegation (aka “Management by Walking Around”).


* Assists in managing breaks, redirects staff/work teams to address call-offs, coaches’ employees verbally and with initial write-ups, and provides input to reviews and terminations.


* Monitors employee performance and production according to set goals and standards.


* Teaches, coaches, and implements product research protocols, and procedures and protocols for listing items on our E-Commerce platforms.


* Checks quality of listing descriptions and product photos to ensure accuracy, correct use of grammar, spelling, and quality of products listed.  


* Assists in ordering and maintaining supply stock. 


* Acts as a Safety Representative for the team.


* Duties are completed accurately, safely, and timely to ensure that items are handled appropriately and not damaged throughout the process.


* Promotes and demonstrates positive t...