Spa Receptionist

We are looking for an authentic and driven Spa Receptionist to join us at Kimpton Blythswood Square Hotel & Spa and embrace your unique, best self to provide our guests with heartfelt human connections to join us on 32-hour per week contract!

The Spa at Kimpton Blythswood Square Hotel & Spa is a Scottish escape for guests and visitors alike, we provide a multi-sensory experience with focus on relaxation and self-care.

Our recent refurbishment has improved on our sustainable offering by introducing new elements such as our brand-new Snow Bliss shower and improving upon our current offerings such as our well-loved Pool and Sauna.

We are looking for team members who can showcase what we offer, create sophisticated and transformative experiences whilst ensuring embracing sustainability and natural elements. 

As a Spa Receptionist, we will support you to: 


* Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!


* Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!


* Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

What do you need to be a Spa Receptionist? Well, your main duties and responsibilities will be…


* Guest interactions: you will ensure all guests are welcomed to the Spa in a 5

* manner, educate guests on our offerings and discuss all options with them.


* Managing bookings: you will manage bookings and take any bookings from guests either in person or via the phone, you will talk guests through our Spa journey and guide them on their experience.


* Promoting our products: you will promote and up-sell our treatments and large range of products available, recommending products based on your knowledge gained through your interaction with the guest.

So, we are looking for someone who has…


* Availability to work 4 shifts per week – flexibility is a must in this role


* Previous experience as a Spa Receptionist within either a destination Spa or within a Hotel Spa is desirable, or general Hospitality experience ready to try a new role


* An interest in Spa and Wellness area, it would be great if this was something you were passionate about and had existing knowledge regarding.


* Previous experience using diary-based systems is desirable.


* High levels of communication, you will be communicating with guests and other departments daily.


* Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. 


* A warm and authentic personality, with a can-do attitude and commitment to service. 


* Overall, you will be willing to work within our team to embrace our service and delight our guests!

Joining...