Project Manager, Professional Services

As a Project Manager, this professional will be responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction.

They will collaborate with stakeholders and internal teams to deliver projects on schedule and within the budget while meeting scope requirements.

They will possess excellent communication skills and proven problem-solving skills.

Responsibilities:
- Manage the scope of the project and changes to the project deliverables, while ensuring customer satisfaction and profitability.
- Explain implications of changes to project scope and priorities to client and management to ensure changes are understood and approved.
- Manage project financials
- Proactively resolve project issues to mitigate delays and reduce the impact on project timelines
- Provide updates to the management team and coworkers on customer/project status

Requirements:
- Education in Business Administration or related field.
- Experience in managing software development projects through all phases of the project life cycle.
- Understanding of software development processes and methodologies.
- Ability to communicate complex technical concepts to non-technical stakeholders.
- Proven leadership abilities and experience in leading cross-functional teams.
- Excellent analytical skills to assess project progress and make data-driven decisions.