Experience Design Manager - Global Banking - Vice President

Join our innovative, design-led transformation team and help us reimagine the customer experience.

As a Experience Design Manager, you will start by using Design Thinking methodology to develop empathy for the product's users.

You will work closely with local and global teams to deliver high quality, end-to-end designs in a fast-paced environment.

Job Responsibilities

Strategize, lead, and execute design initiatives to respond to both user needs and business goals

Collaborate with multidisciplinary teams of designers, product managers, engineers, researchers, subject matter experts, copywriters, legal, and executive leaders

Leverage and contribute to an existing design system to ensure consistent designs across our web, mobile, and native applications

Understand and document user research findings and iterate designs based on feedback

Create click-through prototypes, presentations, and videos to showcase product vision and get buy-in from key stakeholders

Share knowledge and educate stakeholders about our design process and best practices to optimize our operations and elevate our organization

Required Qualifications, Capabilities and Skills



* An online portfolio or samples of work demonstrating relevant experience.

Please include a link to your online portfolio or work samples.



* Bachelor's degree or higher in Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields



* Sufficient experience in the design field



* Proficiency in design, prototyping, and presentation software such as Figma and Keynote



* Experience in the application of design systems such as Google's Material Design



* Experience working across multiple platforms (e.g., products, websites, mobile apps, etc.)



* Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner

Preferred Qualifications, Capabilities and Skills



* Familiarity with Design Thinking methodology



* Familiarity with financial terminologies



* Technical knowledge on HTML, CSS, JavaScript



* Familiarity with Americans with Disabilities Act Standards for Accessible Design and the Web Content Accessibility Guidelines (WCAG)

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of the offer.

It may be different than what is listed on the requisition based on candidate experience level.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package...