Assistant Branch Manager Sales - Central South Market - Chicago, IL

You are a natural leader.

You do what's right for customers and colleagues and you inspire others to do the same.

You have a knack for motivating and leading teams to create great customer experiences that cultivate long-lasting relationships.

As an Assistant Branch Manager-Sales, in Branch Banking, you will support a Branch Manager and will be responsible for creating an environment that delivers an exceptional experience for both customers and employees.

You determine, along with your Branch Manager, the success of your branch by identifying and hiring top talent, developing each member of your team to their fullest potential, setting a clear direction for the branch, creating great partnerships within Chase and the community at large while maintaining a focus on our customers.

Job responsibilities



* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer


* Sets clear objectives for the branch and for each employee, monitors progress and tracks results while creating a climate in which people want to do their best


* Improves revenues and expenses and grows the business, while exceeding customer expectations


* Ensures that the branch team complies with policies, procedures, regulatory banking requirements, and has a commitment to operational integrity


* Establishes and maintains effective relationships with customers, business partners, staff, and members of the community


* Makes lives of customers more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week


* Communicates branch priorities throughout the day In the absence of the Branch Manager or designated banker

Required qualifications, capabilities, and skills



* 2+ years of management experience


* High school degree, GED, or foreign equivalent


* Outstanding leadership experience with a proven success record of coaching and mentoring employees to improved results


* Excellent interpersonal, verbal, and written communication skills


* Superb probing, analytical, problem-solving, and decision-making abilities


* Adaptability, flexibility, and ability to work branch hours, including weekends and some evenings

Preferred qualifications, capabilities, and skills



* College degree, military equivalent, or retail banking


* Strong community involvement and/or experience building partnerships with local businesses and organizations


* Ability to understand and interpret a Profit & Loss report


* Ability to plan and manage staffing to meet changing Branch and customer needs

Training requirement



* Successful completion of the Assistant Branch Manager-Sales training program is a pre-requisite to be considered active in the Assistant Branch Manager role

Dodd Frank and Safe Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan O...