Sub Housekeeping Supervisor

About Us

It's Your Moment to Rise.

Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise.

To feel empowered by career growth opportunities in a people-first environment.

And to work together to enhance the well-being of our guests, our communities and each other.

We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.

Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner.

If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Provide Housekeeping Team direction and support.

Essential Duties and Responsibilities


* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


* Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.


* Respond to guest requests, concerns and problems to ensure guest satisfaction.


* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.


* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job related duties as assigned.

Qualifications and Skills


* Housekeeping experience preferred.


* Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs with or without reasonable accommodations.


* Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands with or without reasonable accomm...