Health Information Systems Manager (NextGen)

The Health Information Systems Manager (NextGen) serves as a strategic leader and technical expert within the Health Information Technology (HIT) Team.

This position plays a critical role in managing enterprise-level projects, leading cross-functional teams, and ensuring the successful implementation, optimization, and ongoing support of the NextGen EHR system.

The ideal candidate brings both deep technical knowledge and strong leadership skills to drive continuous improvement, innovation, and organizational change.

This position is open to remote workers, preferably in New York State. 

Health Information Systems Manager Job Duties & Responsibilities:

Project Management & Leadership


* Lead EHR-related projects from inception through execution, including planning, stakeholder engagement, resource coordination, risk mitigation, and post-implementation evaluation.


* Develop and maintain project documentation, including timelines, goals, budgets, progress reports, and KPIs, ensuring transparency and accountability across teams.


* Serve as project sponsor liaison, communicating effectively with leadership, vendors, clinical staff, and IT stakeholders to align system development with strategic organizational goals.


* Supervise, mentor and guide team members, fostering knowledge sharing and skill development within the HIT team.


* Act as a change agent, managing system upgrades, new feature rollouts, and process improvements using established change management frameworks.

Technical & Operational Oversight


* System Configuration and Implementation: Lead configuration and deployment efforts of the NextGen EHR system tailored to organizational workflows and regulatory requirements.


* User Training & Support: Design and oversee end-user training programs; provide Tier 2/3 technical support for complex system issues.


* System Maintenance: Coordinate scheduled maintenance, version upgrades, and patches with the NextGen Core team, ensuring continuity and security of system operations.


* Data Governance & Integrity: Partner with the Business Intelligence team to maintain high standards for data accuracy, access controls, and compliance with HIPAA and related regulations.


* System Optimization: Collaborate with stakeholders to identify and implement enhancements that drive efficiency, usability, and clinical/administrative performance.


* Integration Management: Manage integration projects with external systems (labs, HIEs, immunization registries, etc.), working closely with internal IT and external vendors to ensure seamless interoperability.


* Incident Management: Lead root cause analysis and resolution of system disruptions, user complaints, or data integrity issues in collaboration with the HIT team.

Organizational Engagement


* Promote and model the organizational values of service, excellence and responsibility in all aspects of system administration and team collaboration.


* Par...