Operation Administrative Coordinator - Express Scripts

Location: 100% work on site, Whitestown, IN

Hours: Monday- Friday

The Operations Administrative Coordinator is primarily responsible for delivering value by providing support to our Operations Production and Management Teams.

This person will be working side by side with internal customers, leading projects that will support our production goals, and will be an advocate for the production floor team members.

They will work with limited supervision on projects for the supervisor staff and working in production tasks that support the need at any given time.

They will provide direction to team members and assist supervisors with follow up, coaching, and supporting administrative duties that will allow Supervisors to be more available to engage with their team.

Responsibilities are broken into two main functions; one function of this role is to support the Production staff as needed and supporting the Operations Supervisors by owning administrative tasks.

What you'll do:



* Assist in the efficient management of programs to ensure timely response and completion.

Examples would be Cigna Standout Recognition, ALPS reporting, New Hire Orientation, shift cross over, Safety, and Hiring events.


* Preparing Reports to all Management team in a timely manner.

Working in collaboration with RMG (Resource Management Group) partners.


* Scheduling and Coordinating Ad Hoc and Recurring Meetings for Supervisors, as well as adding reminders for follow up and due dates in Outlook Calendars.

This will include setting up times for Interviews as needed and team huddles.


* Posting critical, approved communications throughout the pharmacy in all areas of Operations to ensure consistency.

This will include monitoring communications and removing any outdated postings.


* Posting consistent Overtime Sign up requests in all departments for all shifts as needed, including pulling information from the postings for the management team as needed.

This may include attending Operations Overtime planning meetings.


* Support tracking of Supervisor tasks and providing reminders appropriately, including shift differential changes, new hire calls, interview support, and shift preference forms.


* Enter requests as needed for Real Estate, IT, or Supply needs as well as tickets as needed for stuck transactions or other technology team help needs to ensure the correct functioning of the Pharmacy.


* Assist with Supply needs and distribution and copying as needed.


* Collecting records as needed for Training/CTL completion and maintain cross training data for each department.

These must be consistent between all 3 shifts.


* Assist as needed with Engagement Activities.

What you need to do the job:



* Project coordination skills


* Must exercise good judgement, problem solving skills and maintain the highest levels of confidentiality and integrity


* Must have excellent written communications and interpersonal skills


* Abili...