Telecommunications Analyst

Description & Requirements

Maximus is seeking a Telecommunications Analyst to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.

This person will work with a collaborative team to provide expertise in the design, implementation, and maintenance of systems and technologies for a federal client's critical communication needs.

This position is on-site and requires a Secret Clearance.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS248, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

- Design, configure, and maintain enterprise telecom systems, PBX platforms, and supporting technologies (SIP, RTP, SRTP) in coordination with internal teams and vendors.

- Monitor and analyze telecom and network performance and uptime, proactively identifying and resolving issues affecting call quality or service continuity.

- Troubleshoot and resolve telephony-related issues including phones, routers, call systems, connectivity, and audio quality problems, often within Unix/Linux environments.

- Assist in the development and implementation of scalable telecom solutions that align with business requirements and mission priorities.

- Other tasks as assigned.

Job-Specific Minimum Requirements:

- Active Secret clearance

- U.S.

Citizenship with no dual citizenship (required by contract).

- 7+ years of experience in VOIP administration or a related telecommunications role.

- 4+ years focused on analysis, design implementation, trouble shooting and design of telecom systems.

- 2+ years working in a unix/linux environment, monitoring networks,
- Solid hands-on experience with telecom protocols, codecs, and technologies (e.g., SIP, RTP, SRTP).
- Demonstrated experience with Unix/Linux systems for troubleshooting and configuration.

- Strong network experience, including IP routing, DNS, QoS, firewall rules, and VLANs as they relate to VOIP.

- Experience with administration tasks such as managing user accounts, call routing, and provisioning extensions.

- Ability to work in a 24x7x365 mission-critical environment, including rotational on-call support.

- Must be available for on-site presence as required during key support and transition periods.

- Must reside in a commutable distance to customer site.

Preferred Skills and Qualifications:
- Recent experience with DHS.

- Relevant certifications: CompTIA Network+, Cisco CCNA, Avaya Certified Specialist, Certified Telecommunications Network Specialist (CTNS), etc.

- Scripting language experience.

- Experience working on Avaya systems.

#techjobs #clearance

Minimum Requirements

TCS248, T3, Band 6

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on variou...