Coordinator, Community Outreach

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As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

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Time Type:
Full time

Department:
WIC

All Locations:
250 Sumner Street

Position Summary:
The Community Coordinator ensures that a wide range of outreach activities/collaboration with health and human service agencies and community agencies are conducted.

Develops and maintains community liaison; builds and maintains coordinated referral network and collaborative, working relationships between community agencies and organizations and East Boston WIC.

Key Responsibilities:

Outreach & Networking:


* Complete a minimum of 60 activities per quarter.


* Continuously make efforts to contact new groups and organizations, and provide existing organizations with updated eligibility information.


* Visit and follow up with contacts regularly.


* Develop and maintain community liaison relationships with health and human services providers and advocacy organizations within the local service area.


* Build an active, coordinated referral network and foster a collaborative working relationship between community agencies, groups, and the WIC program.


* Provide WIC program education and outreach materials to local agencies and advocacy groups.


* Represent WIC at community health fairs, workshops, and other public forums.

Administrative Tasks:


* Submit weekly schedule of planned activities.


* Update resource bulletin board with current information.


* Collaborate with care coordinators at NeighborHealth and agency partners.


* Maintain the Massachusetts WIC Community Network Database with community contacts made and outreach activities conducted within the service area.


* Enter activities in the database monthly and document details in the ‘Comment Section’.

Quality & Customer Service:


* Ensure a well-rounded variety of outreach activities, including provider visits, presentations, informal sessions to highlight WIC, health fairs, events, material drop-offs, and meeting attendance.


* Interact with patients and other staff in a professional and respectful manner, reflecting the n...