Meeting & Events Program Coordinator, Chase Travel

Shape your career and play a pivotal role in building travel experiences of our clients by delivering custom travel solutions.

As a Meeting & Events Program Coordinator in Valerie Wilson Travel (VWT), you will play a pivotal role in shaping the travel experiences of our clients.

Your role will involve leveraging your knowledge of travel management and technology tools to efficiently coordinate travel logistics and resolve issues promptly.

Build strong relationships with clients, understand their needs, and use your analytical thinking to provide tailored events.

Your attention to detail and commitment to delivering high-quality service will be crucial in meeting client expectations and enhancing their overall customer experience.

With your ability to influence and communicate effectively, you will play a key role in maintaining client satisfaction and propelling the success of our travel management operations.

Job responsibilities


* Provide program support for meeting and events based on client specifics


* Coordinate travel bookings for clients, ensuring all details align with their specific needs and preferences


* Work closely with suppliers across all facets of travel on group requests


* Utilize travel management technology tools to streamline the sourcing, contracting and registration process


* Identify and promptly resolve any complex travel-related issues


* Maintain professional relationships with clients, understanding their needs and providing high-touch customer service


* Monitor and analyze meeting and event details, to ensure servicing processes are being met and continuing to enhance team efficiencies

Required qualifications, capabilities, and skills


* 3+ years of experience in the Travel Industry


* Extensive travel management experience, including understanding of travel policies and procedures and knowledge of working with supplier contracts


* Proven experience in managing client relationships, with the ability to anticipate client needs and provide tailored experiences


* Ability to work on projects that require a high-level of attention to detail


* Strong communication skills, with the ability to deliver clear and compelling messages in both written and verbal forms

Preferred qualifications, capabilities, and skills


* Demonstrated ability to use technology tools, such as Cvent for RFP sourcing and registration management

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

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