Quality Assurance Manager

POSITION PURPOSE:

The Quality Assurance Manager’s primary responsibility is the development and implementation of all Quality initiatives for the Madera plant.   Acting as the voice of the customer, s/he is responsible for communicating quality performance and customer feedback throughout the location.  In an effort to remove repeat issues, this role will direct the problem-solving process for all system deficiencies, defective material, equipment/process capability gaps and ensure effectiveness of actions taken.

This position will manage the quality and field service teams at the manufacturing facility in alignment with BAC goals and initiatives and will be a fully functional and active contributor on the site leadership team.  The QA Manager will work closely with the Operations teams to drive a culture of Quality in the organization.  Additionally, the QA Manager will help drive improvements with suppliers, product engineering, new product/process development and manufacturing engineering to improve product reliability.

This person uses a data-based approach to ensure the highest quality product is passed along to the customer.

 

PRINCIPAL ACCOUNTABILITIES:


* Create a strategy for improvement and drive implementation of effective Corrective Action for top quality issues and communicate key metrics, progress, and status to location


* Collaborate with regional and global BAC locations to develop, implement, or update systems and methods to ensure manufacturing process capability


* Measure and drive improvements to:
+ Warranty Incident Rate / Cost of Poor Quality
+ In-process and final inspection effectiveness
+ Production Test effectiveness
+ Creation and close-out of Non-Conformance and CAPA Reports


* Develop, implement, and update inspection & test procedures, control plans, product & process audits, as well as fixture qualification/calibration as required


* Develop QA team members in line with organization and group vision and strategy


* Inspect, test, or audit any process, product, policy, procedure, project, or program as well as communicate findings to ensure conformance to requirements and drive timely corrective action


* Manage traceability and compliance to ASME B&PV process criteria


* Manage external Quality certifications and compliance for the location as well as internal auditing programs


* Creation and support of BAC procedures as they relate to Quality Assurance and overall Management Systems


* Prepare reports as necessary or requested to show performance to plans


* Perform miscellaneous duties and projects as assigned and required


* Budget management over assigned labor and overhead accounts


* Participate in programs essential to BAC culture, e.g., behavior-based safety, housekeeping, continuous improvement, security, and compliance to all legal and ethical standards


* Compliance to all local, regional, nat...