Medical Assistant Float - North West Region - Evernorth Care Group

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* This float role is eligible for 6% premium pay.

If you elect to transition out of the float position in the future, you will forfeit this incentive.



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*This float role is also eligible for round trip mileage reimbursement paid from your designated "home center" to all other centers.

This is a worksite dependent position.



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Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine departments for Evernorth Care Group across the Phoenix Valley.

If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.

Work hours: Typically, Monday-Friday 7-8 a.m.- 4-5 p.m.

Primary Centers: Arrowhead, Paseo, Sun City, Sun City West

Secondary Centers: Palm Valley, Paradise Valley, Phoenix Central, Westridge

Responsibilities:


* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.


* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.


* Accurately follow all policies and procedures, practice in alignment with the scope of your certification.


* Provide excellent and friendly customer service through all avenues of communication.


* Document your efforts of all the care and information provided to our patients.


* Return patient calls, complete referrals, chart prep and forms management.


* Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.


* Partner with the clinicians, your peers and the patients to meet the needs of the practice.


* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.


* Cross train in the Front Office


* All other duties as assigned.

Minimum qualifications Required:


* Graduate of an approved Medical Assistant program or


* Graduate of an unapproved program with successful completion of state certification examination or


* Graduate of a US Armed Forces medical services program.


* Previous experience working in a healthcare environment


* BCLS certification

Preferred qualifications:


* 1+ year experience in the outpatient setting


* Bilingual (English/Spanish) skills


* Front office experience.


* Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds ...