Quality Manager

Quality Manager

Location: Duluth, GA

Department: Operations

Reports to: VP of Operations

Type: Full-Time

Status: Exempt

Schedule: Hybrid (4 days in office / 1 day remote)

At IPA, we believe in valuing our employees' well-being and providing comprehensive benefits that support both their personal and professional lives.

Enjoy paid holidays & time off, comprehensive healthcare including Telemedicine, HSA & FSA options, and Company-paid life and disability insurance.

Plan for the future with a 401k match and Employee Stock Purchase program.

We’re looking for a Quality Manager to lead our end-to-end quality function from systems to execution.

Reporting to the VP of Operations, you’ll ensure consistent product and process standards across production and distribution.

You’ll plan and execute quality initiatives aligned with business and regulatory goals, evaluate systems, identify gaps, and implement solutions grounded in industry best practices.

Experience with Quality Management System (QMS) implementation is essential.

If you’re passionate about driving compliance, solving root causes, and building a culture of continuous improvement—this is your chance to lead with impact.

What You’ll Do


* Oversee all aspects of Quality Assurance and Quality Control, from inspection and testing to documentation and CAPAs.


* Lead development and execution of quality systems and metrics that meet regulatory, customer, and internal standards.


* Collaborate with Production, Engineering, Sales, Service, and Materials to align quality activities with schedules and workflow execution.


* Drive root cause analysis, audits, and preventive actions to reduce risk and elevate quality outcomes.


* Manage and develop a high-performing Quality team through coaching, goal setting, and resource planning.

What You Bring


* Bachelor’s degree in Quality, Engineering, or related field (or equivalent experience).


* 5+ years in Quality Management within manufacturing or production.


* 3+ years of leadership experience managing teams and quality initiatives.


* Hands-on knowledge of CAPA, audits, ISO 9001, and continuous improvement tools.


* Lean Six Sigma or ASQ certification preferred.


* Strong communication, problem-solving, and cross-functional leadership skills.

Why You’ll Succeed


* You lead with purpose and align quality strategy to business goals.


* You solve problems at the root and implement lasting improvements.


* You know how to build influence across teams and drive accountability.


* You elevate teams through clear coaching, structure, and feedback.


* You stay audit-ready and proactively manage risk and compliance.

 

About Us:

IPA is a global leader in innovative linen and specialty uniform distribution solutions.

Our cutting-edge software and hardware empower you to efficiently manage distribution, enhance staff satisfaction, reduce infection risks, and lower costs.

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