Inside Service Sales Representative

What do you get to do in this position?

The role of the Inside Service Sales Representative (ISSR) is to provide inside support regarding service contract renewals and maintenance requests for UPS Systems at accounts within a specified region.

You will play a role in maintaining Partner and End User relationships.

You will support your regional fighting unit that consists of the Regional Service Sales Manager (RSSM) and Territory Modernization Manager (TMM).

Must have a sales-driven mindset focusing on meeting and exceeding a sales quota.

The ISSR will have the following hybrid schedule:

onsite at Franklin, TN office Monday, Tuesday & Thursday and remote Wednesday/Friday

Job Responsibilities:


* Drive Secure Power Services Maintenance and Vendor Management requests through the service sales offer portfolios


* Responsible for all service opportunities within their specific region, both concurrent and non-concurrent


* Works within a regional service sales fighting unit that consists of outside sales support (RSSM) as well as additional inside sales teams (TMM and ISSA)


* Primary focus is to grow the renewal rate of service contracts and increase the capture rate of assets coming out of factory warranty


* Maintain strong relationships with your Certified Service Sales Partners (CSSPs)


* Must be able to be comfortable assisting in calls/cadences with your CSSPs, resellers, end-users, and customers


* Understand your specific region's numbers on a quarterly and yearly basis for accurate reporting to sales management


* Be your region's point person with other internal SE support staff such as our order entry and scheduling teams


* Must be able to run your bi-weekly territorial cadences providing sound updates on some of your large revenue opportunities each quarter


* Achieve your KPIs on a weekly basis

-40 phone calls and 40 quotes sent out per week
-logging calls made with CSSPs, Customers, and other IT vendors

Preferred Qualifications:



* Prefer a bachelor's degree in sales or business with at least 2 years of inside sales experience


* Experience and exposure to Secure Power service offers, especially modernization


* You are familiar with managing a sales funnel and forecasting within Salesforce


* Possess the ability to relate to internal and external clients at all levels


* Are focused, goal oriented, and have a competitive nature

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

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