Team Lead - Clearance Investigation Case Management

Description & Requirements

At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.

We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
• Comprehensive benefits, including medical/dental/vision, paid time off, and more
• Opportunities for career advancement and professional development
• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA and requires an active Top Secret Clearance.

Essential Duties and Responsibilities:

- Responsible for assigning day-to-day work items.

- Monitor employee performance for compliance with established protocol (SLA).

- Work closely with other functional departments to ensure all work is completed timely and accurately.

- Effectively lead, coach, train, and counsel direct reports.

- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.

- Produce weekly/monthly reports to be presented to staff.

Job-Specific Essential Duties and Responsibilities:

- Provide leadership, mentorship and supervision to a team of personnel performing background investigation case management processes.

- Responsible for providing reports, planning work assignments, monitoring productivity and quality of the work.

- Knowledge of the Federal Background Investigation case management field's policies, procedures, and practices.

- Supervises the maintenance of records or source documents for data input in support of case management.

- Assign/re-assign workloads to team members and expediting items for assignment.

- Ensures the accuracy and appropriateness of both input and output data by visual examination and/or balances to control figures and ensure satisfactory condition of data input and output.

- Provides for distribution of reports after preparation.

- Reports to the Program Manager.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

- Experience and knowledge of Federal Investigative Standards (FIS) and all areas for screening, scheduling and processing of cases.

- Leads and directs the work of other employees.

- AS/AA with 3 + years experience

- Must possess an active Top Secret clearance.

Preferred Skills and Qualifications:

- Ability to develop and mentor ot...