Coordinator, Service Center - TForce Freight

Job Description

Job Title: Coordinator, Service Center_ Operations Supervisor

Job Summary:

An Operations Supervisor produces maximum profit while providing excellent service to the customer.

This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.

Key Responsibilities


* Ensure compliance with all safety regulations and promote a culture of safety within the organization.


* Review of (P&L) activity, identifying areas for cost reduction and revenue enhancement.


* Drive revenue growth through effective planning, operational efficiency, and strategic initiatives.


* Manage, train, and develop hourly workforce, ensuring optimal staffing levels and productivity.


* Monitor key performance indicators (KPIs) to assess operational performance and implement improvement plans as needed.


* Collaborate with cross-functional teams to ensure seamless operations and customer satisfaction.


* Conduct regular performance reviews and implement corrective actions as necessary.


* Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.

What We Offer


* Competitive salary


* Comprehensive benefits package, including health, dental, and retirement plans.


* Opportunities for professional development and career advancement.


* 401(k) matching


* Dental insurance


* Flexible spending account


* Health insurance Health savings account


* Life insurance


* Paid time off


* Vision insurance

Job Requirements:


* U.S.

citizen or otherwise authorized to work in the U.S.


* High school diploma, GED, or international equivalent


* Strong analytical and problem-solving skills.


* Proven track record of improving revenue and reducing operational costs.

- Preferred


* Exceptional communication and interpersonal abilities.

- Preferred


* Bachelor's Degree in Logistics, Transportation or related field - Preferred


* Supervisory experience in the transportation industry - Preferred

About Us

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day.

As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn.