Agency Director

JOB DESCRIPTION

Combined Insurance, a Chubb Company, is seeking an Agency Director to join our fast-paced, high energy, growing company.

We are proud of our tradition of success in the insurance industry of over 100 years.

Come join our team of hard-working, talented professionals!

Job Summary

The Agency Director (AD) is primarily responsible for driving overall executive direction of the Agency's performance in the assigned market(s), in premium and policyholder growth, and organizational development in accordance with Independent Agency policies and systems.

The AD will manage and develop Agency Leaders (AL) in an assigned territory.

The AD will also collaborate with ALs to support Agency Coordinators (AC) and Independent Agents (IA) to ensure each market is operated at optimum level in terms of production and sourcing and appointment of IAs.

The AD will assist in the development and delivery of optional training and education initiatives for Agency Coordinators and Independent Agents.

Responsibilities

Executive Sales Direction


* Oversee the coordination of all aspects of sales, training, and operational support for all levels of their sales organization.


* Help establish the general direction of their assigned market(s).

Assess and adapt plans and priorities to address service gaps and/or operational challenges.

Sourcing & Development


* Provide support to the ALs and ACs with sourcing prospective new Independent Agent candidates and independent agencies to sell Combined products.


* Make recommendations on accepting/rejecting candidates for appointment as Independent Agents.


* Work with ALs to identify targeted training needs.

Administrative Support


* Ensure customer service requests received at Market Office are handled appropriately.


* Work with ALs to ensure administration and implementation queries are channeled appropriately.


* Support ACs and Independent Agents with sales tools and their implementation.

Other


* Analyze and manage performance of all levels (Individual Sales Agents, Agency Leaders, and Agency Coordinators) of the assigned territory.


* Works with Carrier Compliance team to ensure that agency sales are done in compliant manner and in accordance with state regulators.


* Serve as the main conduit to ask carrier for service and answering questions about operations and implementation.

Second Panel
COMPETENCIES


* Business Acumen: The ability to apply technical expertise, special knowledge, maturity and judgment to business issues and, as a result, improve Chubb and/or team performance.

Demonstrates technical, business and market knowledge and leverages it to Chubb's advantage.

Is analytical, data-driven and fact-based in decision-making.

Remains an active student of the Chubb Insurance business.

Maintains both a "big picture" perspective and a detailed operational understanding of one's own area of responsibility.


* Influence: Understands how the compan...