Payments Digital and Design Control Manager - Vice President

Join the Firm-wide Control Management team at J.P.

Morgan, where we provide a centralized view of all control functions, driving real-time problem detection, escalation, and solutions.

Our Payments Controls Organization is transforming its strategic operating model, integrating product, operations, and technology controls.

This is a role where you can make a real difference! As a Vice President in the Payments Control team, you'll align cross-functional support to business priorities and lead the execution of a Digital & Design payment regulatory agenda.

Collaborate with global and regional partners to develop and implement the Payments end-to-end controls strategy.

As a Vice President in the Payments Control team, you will oversee the end-to-end system of controls, engage with senior leadership, and drive data-driven decision-making.

Your role involves managing risk, delivering executive reporting, and building a high-performing team to support the Payments control strategy.

Job Responsibilities:


* Drive oversight of controls that mitigate risk through engagement, reviews, and analysis.


* Engage with senior leadership and committees to assess priorities across WP controls teams.


* Lead problem-solving and data-driven decision-making, including process design and re-engineering.


* Identify and manage risks to the delivery of target operating model strategies.


* Align key stakeholders to influence and build consensus.


* Deliver executive reporting and analytics to support business decisions.


* Create executive communications, status reporting, and metrics.


* Manage a matrixed team, developing skills and capacity to support control objectives.


* Oversee controls impacting Payments, including front line, operational, and technology controls.


* Chair regional and governance forums and play a key escalation role.


* Oversee a regular testing program of the control framework, including product reviews.

Required Qualifications, Skills, and Capabilities:


* Relevant industry experience, ideally with business management and financial experience.


* Experience managing and motivating teams, providing vision and credibility.


* Ability to influence outcomes and operate effectively in a matrix organization.


* Strong communication skills, with the ability to synthesize information and provide clear updates.


* Solution-oriented with a proactive approach to improving business processes.


* Excellent quantitative and analytical problem-solving skills.


* Experience working with geographically distributed and culturally diverse teams.


* Proven ability to achieve quality results in a high-pressure, rapidly changing environment.

Preferred Qualifications, Skills, and Capabilities:


* Experience in control management or a related field.


* Familiarity with regulatory requirements and compliance in the payments industry.


* Technical and analytical skills, incl...