Customer Resolution Delivery Driver - Greenwich

IKEA Greenwich are looking to welcome a Customer Resolution Delivery Driver.  

Join IKEA’s delivery team and help us share our iconic products with homes everywhere.

If you provide great customer service and have a passion for driving, apply now and drive your career forward with IKEA!

WHAT WE OFFER   

• The Start Date of employment will be: TBC
• Competitive salary of £28,441 per annum
• Full-time, 39 hours per week, working 5 days per week 11am - 8.45pm including alternate weekends. 
• We can discuss flexibility to match your life and our business needs during the interview.  

WORKING WITH US HAS ITS REWARDS  

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.  

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers. 
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans. 
• Family-friendly policies - At IKEA, we’re happy to do our part in making childcare experience as easy as possible. 

..as well so much more! 

WHAT YOU'LL NEED TO HAVE  

• Due to Health and Safety regulations, applicants are required to be at least 19 years of age and have held a valid and clean driver's license (Category B) for at least 24 months. 
• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own. 
• Excellent communication skills and problem-solving abilities.  
• You are computer literate and able to work with technology. 

WHAT YOU'LL BE DOING DAY TO DAY  

• Focused on prompt and careful handling of stock to ensure quality deliveries to our diverse clientele and various store branches, following prescribed workflow and routines. 
• Visit customers’ homes to resolve complaints and deliver or replace missing stock. 
• Inspecting & housekeeping of assigned vehicles before and after customer deliveries, reporting any issues identified and placing on charge after use.

Comply with all IKEA health, safety and security rules and requirements. 
• Communicate professionally to all IKEA customers, co-workers and service partners in a confident and friendly manner handling complaints and claims efficiently and with diplomacy. 

WE CARE FOR THE PEOPLE  

It takes the diversity of thought, background, and culture to make great ideas a reality.

We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.  

Come see the wonderful workday where we create a better everyday life for the many 

RECRUITMENT PROCESS INFORMATION –  

Let us know if you require any adjustments to be made during the interview process as soon as possible. 

• Please attach an updated CV with your application so we can get to know you better. 
• Second Step...