Cash Operations Coordinator - Phoenix

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S.

That means we seek and appreciate new perspectives and build opportunities to learn and grow.

At the SF Fed, we approach our work with integrity and a commitment to service.

The Phoenix office currently has an excellent opportunity for an Operations Coordinator.  The successful candidate will be responsible for providing leadership and support in various matters related to risk management and compliance, training, and business process improvements.

This is a developmental opportunity for anyone seeking a position of greater responsibility with the Cash operation.

Banking experience is not required.

Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired.

Location: Federal Reserve Bank – Phoenix Processing Center (PPC) (100% on-site)
1550 North 47th Avenue, 
Phoenix, AZ 85043

Hours: Monday to Friday 4:30am – 1:30pm

The following essential functions are not all-inclusive and may be supplemented as necessary.

 Job Responsibilities:


* Assign and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency, and effectiveness).


* Acts as a liaison between management and staff, communicating management decisions and rationale, and sharing team issues with management. 


* Works effectively in a team environment by displaying strong collaboration and interpersonal skills.


* Communicates and interacts with others effectively and professionally.


* Regularly assume a lead role in researching, clarifying, and resolving operational challenges of varying degrees of complexity across multiple work processes that include but is not limited to machine issues, inventory management, customer transactions, and accounting and settlement activity.


* Contribute to the achievement of a strong quality program and audit readiness activities by collecting and reviewing documentation for accuracy and completeness.

Additionally monitor adherence to risk management requirements through the completion of risk assessments.


* Monitor and optimize equipment performance through evaluating machine utilization statistics, identifying reoccurring machine issues, and coordinating preventative maintenance and repair activities.


* Conduct staff training on system equipment, hardware and software upgrades,...