Director - Operations Support (Remote)

Description & Requirements

Maximus is seeking a Director - Operations Support to join our team! This role will handle multiple high-priority tasks, offer executive-level business support for critical leadership meetings, act as a strategic liaison between leadership, internal teams, and external stakeholders, and ensure seamless coordination of special projects within the business unit.

The ideal candidate will be proactive, detail-oriented, and skilled at managing complex priorities in a fast-paced environment.

Are you a seasoned professional with a proven track record in delivering exceptional leadership support and the ability to manage multiple competing priorities with precision and efficiency?

Apply today and bring your executive support expertise to our team!

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation - Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy UTO (unlimited time off), Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities-Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

- Identify any potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly.

- Oversee the creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality.

- Direct all quality management operations including planning, implementation, monitoring, and reporting functions.

- Monitor all operations and related metrics for conformance with internal, external, contract performance, and quality standards.

- Manage internal and external clients' expectations related to quality management, and effectively communicate corporate quality standards across the project.

- Oversee and manage issues and risk management and participate in mitigation and contingency actions to ...