Permanent - Runner - Mall of the Emirates

MAIN RESPONSIBILITIES



* Work across multiple floors and product categories areas to support sales team requests in terms of retrieving additional sizes, colors and options for clients.

Provide excellence service while doing so.


* Deliver and move products between floors and/or BOH & floor areas as needed for client advisors and/or stock team.


* Ensure that all the merchandise are stocked and replenished everywhere (shop floor and BOH) in an efficient and precise manner according to the principles of Smart Ops.


* Work closely with the cashiers' team to regularly collect the returned products from the cash counters and deliver them to the stock team for re-labeling.


* Participate in the store inventory, cycle count and manual count when advised by the line manager.


* Maintain a clean and well-organized sales floor and stockrooms that meet both visual merchandising and operational standards.


* Assist the sales team during multiple-products transactions with quantities check, wrapping and packing.


* Assist the stock team with placing the products into the designated areas following the deliveries upon the advice and agreement of the Line and Shop floor Manager.


* Liaise with the relevant teams to replenish packaging, stationery, and fragrance samples only upon the advice and agreement of the Line and Shop floor Manager.


* Be available to assist the client experience team to collect the clients' services such as reservations, after sales, alterations, customer orders and link payments purchases.


* Support the shop floor team with additional customer facing duties such as clearing the fitting rooms, shoes boxes and clothes.


* Apply appropriate loss prevention techniques (vigilant attitude and producy care) at all times.


* When approached by clients, kindly direct them to the CEX team or floor manager for assistance, ensuring they receive the support they need.


* Assist the clients to carry their purchases to specified locations only when requested by a manager.

REQUIREMENTS



* Excellent communication skils.


* Prior experience in a similar role preferred.


* Ability to prioritize and manage the time efficiently.


* Ability to work efficiently in a fast-paced environment.


* Solution oriented.


* Good organizational skills and ability to work independently.


* Capability to learn quickly.


* Ability to work well with the team.


* Positive and "can do" attitude.