Case Manager, Office Based

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.

If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career.

As a full-time employee, you will have access to the following employer/employee paid benefits:


* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more


* Robust earned paid time off program (PTO)


* Federal Loan Forgiveness Program (available on eligible roles)


* Tuition & Professional Development Assistance

SCOPE OF ROLE

Reporting to the Supervisor, Behavioral Health Services, the Qualified Mental Health Specialist (QMHS), Office Based will be key in the development and execution of client treatment plans.

You will provide clients and their families with ongoing community support resources.

The QMHS, Office Based acts as an outstanding subject matter expert related to client needs and will foster positive relationships to all clients, their families, and Signature Health team members.

This is primarily an office-based position.

HOW YOU'LL SUCCEED


* Create a standout client care experience by effectively coordinating with the treatment team and linking clients to community resources.


* Act as an effective subject matter expert when working with your team to assist other QMHS team members in identifying resources to advocate for clients.


* Act as a liaison with outside providers such as inpatient units and residential settings.


* Assist MH/SUD clients by identifying support needed in the following areas: educational, medical, vocational, housing, and daily living skills resulting in clients to be successful in their communities.


* Assist in crisis intervention and prevention in the community.


* Complete benefit analyses to aid clients in obtaining presumptive Medicaid.


* Maintain client charting electronically in accordance with Medicaid, ODMHAS, CARF and professional standards.


* Maintain clear communication with referents or designated liaison person.


* Encourage, monitor, and follow-up on client engagement and participation in all treatment plan activities.


* Represent Signature Health Inc.

at community events to provide linkage and education regarding SH services and community resources.


* Assist in crisis intervention and prevention in the community.


* Participate in community outreach.


* Participates in all quality assurance and utilization review activities.


* Comply with all agency policies and procedures.


* Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.


* May be required to perform teleh...