Provider Data Advisor - Cigna Healthcare - Remote

Responsibilities:


* Leads mid-sized quality and analytical processes, projects and/or components of a larger project in a matrix environment.


* Compiles and analyzes results for identification of improvement opportunities


* Evaluates requirements and/or the development of new procedures/ processes/or policy solutions to address highly complex Provider data issues.


* Provides actionable information and recommendations to management through various analytic techniques on issues related to business people, processes and technology.


* Develops, produces, gathers and improves executive line of business scorecards, and decisive/distinct information.


* Defines and consults on measurement strategies, tools, scorecards and surveys


* Provides measurement and cost savings support for data management accuracy


* Conducts analysis and evaluation of business process and technology through the use of rigorous methods to identify causes of variation, improvement opportunities and solutions (considering both upstream inputs into business process and downstream consumers of data)


* Identifies opportunities for improvements based on fact based analysis


* Summarizes results of analysis and effectively communicate to management recommendations for actions to resolve business issues


* Utilizes the Network Operations & Delivery Balanced Scorecard and Network Operations process maps to map data flow through business processes


* Gathers and defines baseline business metrics primarily to illustrate impact of business outputs to customers


* Utilizes trending analysis to identify opportunities in business processes resulting from information in Balanced Scorecard


* Works in close partnership with business partners in a highly matrix environment


* Utilizes information garnered from analysis to partner with Process Owners and Quality Oversight to identify gaps in business processes.


* Establishes a mentoring program to advance maturity of baseline quality assurance methods to move towards a more outcome based quality program.


* Partners with departments to develop metrics, analyze problems and recommend improvement opportunities associated with business processes


* Can effectively communicate the results of analysis


* Ability to coach and develop colleagues


* Translates business needs into practical applications and solutions

Requirements:


* Bachelor's degree or higher strongly preferred or equivalent work experience.


* Expert/developer skills in MS Office Suite, including Excel and Access


* Exposure to reporting tools such as Hyperion/Brio, Business Objects, SAS or COGNOS needed


* Exposure to SQL, JavaScript and data warehousing concepts


* Previous Work experience in CPF or HCPM preferred


* 5+ years of experience in health care analytics


* Leadership competencies with the ability to collaborate with others and establish working relationshi...