High Performance Computing Technical Support Consultant - DOE Q Clearance Required, On-Site Livermor

High Performance Computing Technical Support Consultant - DOE Q Clearance Required, On-Site Livermore, CA

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Provide technology consulting to external customers and internal project teams.

Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs and, consequently, for understanding customers' businesses.

As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.

Maintain knowledge of leading edge technologies and industry/market domain knowledge.

Actively contribute to the company's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.

Shape technical direction and technical strategies within the organization and for external customers.

Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals.

Contribute to organization's profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable.

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert.

Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives.

Exercises significant independent judgment to determine best method for achieving objectives.

May provide team leadership and mentoring to others.

US Citizenship required

DOE Q Clearance required

On-Site daily work required

Responsibilities:


* Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents


* Maintain system software and firmware revisions, including patches, updates, and OS upgrades


* Solve system hardware, software, and third...