Quality Assurance Engineer

We are looking for a dedicated and detail-oriented Quality Assurance Engineer to join our team in Columbia, MO.

As a Quality Assurance Engineer, you will identify non-quality factors continuously, conduct in-depth analyses, and monitor quality improvement plans.

You will implement preventive solutions and solve quality manufacturing issues affecting customers quickly and effectively.

What will you do?


* Quality Program Management: Lead relevant quality programs and methods such as 8D, Lean Six Sigma, Quality Fundamentals, Digital Quality, and customer interaction to ensure continuous improvement.


* Issue Management: Manage critical issues escalated by customers or line of business.

Utilize problem-solving tools such as 8D, Kaizen, and Six Sigma to understand root causes, implement corrective and preventive actions, and drive continuous improvement.


* Process Improvement: Lead review, development, and implementation of Quality Fundamentals, PFMEA, process control plans, and poka-yoke & Jidoka opportunities.


* Quality Manufacturing: Lead continuous process improvement impacting customer returns, scrap, and first-time throughput.


* Customer Interface: Interface with external customers to understand their expectations and concerns regarding product issues.

Responsible for investigations, customer follow-up, and ultimate customer satisfaction.


* Cross-Functional Collaboration: Work closely with Technical Antennas, manufacturing personnel, and external corporate engineering, quality, and supplier quality resources.


* Product and Supplier Support: Support new product introductions and supplier development activities relating to components.


* Network: Benchmark with other entities to align and deploy projects utilizing digital technology in process robustness.


* Process Management: Ensure quality items are included in the equipment, tool, and process qualification plans.

Main Activities:


* Ensure the Process Control Plan is applied.


* Lead continuous improvement on production lines.


* Lead root cause analysis of quality issues and problem-solving.


* Create and maintain quality control documentation.


* Lead Process Audits and Process Failure Mode & Effect Analysis (FMEA).


* Provide inputs and challenge quality for new products or product evolution.


* Manage derogations and be the local expert of assembled products.


* Manage teams according to SPS/SIM rules and cycle events of the plan.

Key Systems? Working knowledge of Microsoft Office Suite, Quality improvement tools, techniques & models, and Statistical quality techniques and analysis.

Who will you report to? Customer Satisfaction & Quality Manager.

What qualifications will make you successful for this role?


* Bachelor of Science in Engineering (Mechanical, Industrial preferred) is required.

Master's degree preferred.


* Minimum experience of 6 months within manufacturing Quality, Manufacturing Engineer...