Starter Segment Digital Senior Product Manager

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Starter Customer Segment (serving the needs of 18-24 year olds), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

In this role you will be supporting the products that serve Starter customer's unique needs.

You will contribute to our #1 Objective & Key results (OKR): Growing Market Share.

You will lead efforts to reimagine banking for Starters through our digital product experience.

You will be responsible for both delivering near-term in-year results and building the strategy and foundational progress toward multi-year targets for our business serving millions of customers across the US.

This role will require you to build a deep understanding of customer needs and behaviors as well as influence and collaborate to drive outcomes across various functions, including digital product & design, financial product & enablement, data & analytics, customer experience and marketing.

Job Responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as customer acquisition, retention, satisfaction, customer confidence, cost, feature and functionality, risk posture, and reliability


* Serves as the digital product owner and customer advocate on digital product teams empowered to reimagine banking for Starters, defining and championing a multi-year digital product vision and strategy


* Drives business results by ensuring alignment and collaboration among digital and functional teams, securing prioritization and approvals with key stakeholders


* Delivers an MVP digital product experience, coordinates testing, measurement & monitoring of results, and manages experimentation roadmap and backlog


* Leads discovery efforts and determine requirements for a market-winning offering and feature se...