Sr Coordinator - Case Management (Hybrid for Berks County, PA residents)

Description & Requirements

The Sr Coordinator of Case Management is responsible for being in the community supporting applicants as they complete documents as well as providing education & connecting applicants to resources related to the Pennsylvania Waiver program.

In addition, they support in other capacities to meet the contractual obligations of the PA-IEB (Independent Enrollment Broker) program.

You would be required to do routine travel throughout the county assigned to you - travel will be up to 90%.

This position involves a high level of social work and we are seeking a candidate who possesses strong communication skills and preferably has experience with government systems & case management.

Residency in Berks County, PA is required to be considered for this role.

Essential Duties and Responsibilities:
- Travels throughout assigned counties, working primarily in applicants' places of residence

- Conducts intake visits for program applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in specified program to the time they are enrolled as participants or are terminated from the intake process

- Presents and discusses the concept of the programs, and advises applicants of their rights and responsibilities

- Assists applicants with selecting options that best meet their needs, ensuring consumer control is maintained throughout the application process

- Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in waiver programs

- Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities

- Attends regularly scheduled meetings 10.

Reports on schedule availability at regular intervals
- Assists with application submission, including data entry of the Compass Application
- Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support
- Attends regularly scheduled meetings Reports on schedule availability at regular intervals
- Perform other duties as assigned.

Minimum Requirements

- High School diploma or equivalent with 4+ years of experience, or Associate degree with 2+ years' experience.
- May have additional training or education in area of specialization required by specific project.

- Previous or current experience on the Maximus PA IEB program

- Experience working with government systems

- Experience in case management

- Ability to handle high level of client home visits

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protect...