Dispatch Specialist - Night Shift

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Night Shift, Monday - Thursday, 04:00pm - 02:30am

Logistics at full potential.

As the Dispatch Specialist, you will be responsible for direct, effective and friendly communication with our drivers, and communicating issues both internally and externally.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

The hourly pay rate for this is $20.50.

GXO, in good faith, believes this is the pay rate for this role at the time of this posting.

We may ultimately pay more or less than the posted rate and this rate is only applicable for jobs to be performed in Ohio.

This rate may be modified in the future.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees.

You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

What you'll do on a typical day:


* Facilitate professional communication with our drivers over the phone and On-Board Computer System (OBCS)


* Perform essential AS-400 functions to maintain our computer systems


* Communicate issues with our internal and external customers


* Complete thorough documentation of all issues involving drivers and loads


* Perform regular, thorough fleet scans to proactively catch and correct issues


* Ensure a high level of on-time service is maintained

What you need to succeed at GXO:

At a minimum, you'll need:


* Knowledge of the Federal Motor Carriers Safety Regulations (FMCSR) and U.S.

and Canadian geography


* Familiarity with Microsoft Office and AS-400


* The ability to type 25 words per minute

It'd be great if you also have:


* High school diploma or equivalent


* Transportation and call center/customer service experience


* Solid attention to detail and follow-up skills with the ability to identify and resolve problems


* The motivation to work well with minimal supervision or in a team environment


* Excellent interpersonal skills with a willingness to work collaborative...