Bilingual Automotive Accounting Trainer - Calgary

Company Name:              PBS Systems

Job Location:                     Calgary, Alberta

Job Type:                           Full-time, Permanent, Remote

No.

of Openings:              01

Internal Job Title:             DTO Bilingual Trainer Accounting 

Reports To:                        Team Lead, DTO Accounting      

Job Requirement(s):       Up to 2 weeks of travel/month within Canada and the US  

“PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.

Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.

We’re always looking for talented people.

While this posting outlines a specific role, we value flexibility and growth—your path at PBS can evolve with your skills and interests.

 

The Role:

As a Bilingual Automotive Software Accounting Trainer, you will deliver training and support to new and existing customers on our Dealer Management Software (DMS).

You’ll lead virtual sessions via phone and online platforms as well as providing onsite training during new client software installations.

Your role is key to ensuring a smooth and successful onboarding experience.

This position will be based in our head office location in Calgary, with regular travel to customer sites across Canada, the U.S., and the Caribbean.

The role primarily supports our clients in Quebec.

Approximately 50% of your time will be spent working from the office, while the other 50% will involve onsite visits to dealerships as part of the software installation and training team.

 

What You’ll Do:


* Develop proficiency and stay up to date with PBS Software Expertise


* Master the process of training new customers on the accounting silo of PBS software


* Proactively learn new products to expand our PBS knowledge


* Work directly with customers to conduct training sessions in the assigned silo and when possible, in other silos as well


* Independently perform installation tasks and serve as a reliable installation resource without the need for direct supervision


* Confidently discuss and navigate our Dealer Management Software to provide better assistance to our customers.


* Build and maintain strong customer relationships by proactively identifying client needs and ensuring expectations are consistently met or exceeded


* Ensuring exceptional service and support by maintaining...